Comcast Does It to Me Again

Once again I come into my office and see blinking lights on my cable modem. This is really getting old! My connection had been extremely reliable for a long stretch, so long that I decided to dump my land line (and my backup ISP).

I guess I’ll have to rejoin the old school and get my land line reactivated. Too bad I can’t get DSL at my house. How long until WiMax is available???

I guess I’ll commute (gasp) to my local wifi spot so I can at least watch the first hour of trading.

(posted from my Treo 600)

P.S. Google has granted me 2 more GMail invitations. If you want one let me know.

Comments

  1. Posted by Kris Carlson on December 23, 2004 at 1:05 pm

    Sorry to hear about your cable connection. I too am having issue with my ISP Charter Communications. I’ve been getting 2M/256K for $39.99 and now they are changing their offerings to 384K/128K for $39.99 and 3M/256K for $49.99 and say they will downgrade my service to the slower speed unless I call them and change to the faster speed for more money. Interestingly, I’m currently getting the faster speed now. They said this will take effect Jan 1, 2005.

    Anyway, I too wish I had an alternative like DSL here. I posted some remarks at my blog about the accountability of these cable companies and their little monopolies. Check it out at http://www.kriscarlson.org/.

    Have a Great Day!

  2. Posted by Monte' on December 24, 2004 at 11:47 am

    Mike: I am just now seeing this and have a suggestion. I have had comcast for over 4 years and your problem is familiar to me. However in my case it is only a minor inconvienience. Try powering down your cable modem completely and letting it run through the powerup diagnostics. Generally I have found that I may have to power it down once or twice before it can get back on the network. In Chicago where I am the cable speed is 3 to 4 times DSL so I don’t even consider anything else. When I come in my office in the morning and this has happened, it usually takes me 10 to 15 minutes to get back on.

    Hang in there. Holla
    Monte’

  3. Posted by Michael on December 24, 2004 at 3:47 pm

    Monte’,

    I appreciate the suggestion but I always do the ‘modem restart’ thing before calling Comcast. As usual the problem was on their end. There was an outage in several areas that morning.